K. I. A. Ishag, “Factors affecting the formation of the mental image of Communication Corporations: a survey study of Etisalat Corporation users in the United Arab Emirates from May 10, 2020 to November 10, 2020”, Al-adab J., vol. 1, no. 139, pp. 589–614, Dec. 2021, doi: 10.31973/aj.v1i139.1245.